Country profile · 2025

Business software and digital adoption in Finland

Finland is above the series median on all 8 indicators we hold for it. Its highest placing is 1st of 33 for paid cloud use (79.2%), its lowest 15th for hard-to-fill ICT vacancies (5.2%).

79.2%Paid cloud · 1st of 33
55.8%CRM · 1st of 33
43.4%BI software · 1st of 33
8/8above the series median
01

Finland, figure by figure

8 indicators
  1. 01

    No country in the series has a higher share than Finland: 79.2% of enterprises buy paid cloud computing services, 3.6 points ahead of Italy (75.6%) in second place and 31.2 above the 48.0% median. Eurostat isoc_cicce_use, 2025 Verified

  2. 02

    Ranked 2nd of 33 for AI use: 37.8% of enterprises in Finland use at least one AI technology. Denmark (42.0%) leads by 4.2 points; the series median is 18.0%. Eurostat isoc_eb_ai, 2025 Verified

  3. 03

    Finland also leads on CRM use, at 55.8%: 1.7 points clear of the Netherlands (54.1%) and 31.5 over the median of 24.3%. Eurostat isoc_eb_iip, 2025 Verified

  4. 04

    Finland places 4th of 33 for ERP use with 58.1%, 17.1 points over the median (41.0%). Spain (60.4%) is one place ahead, Greece (54.8%) one behind. Eurostat isoc_eb_iip, 2025 Verified

  5. 05

    Top of 33 for BI software use as well: 43.4% in Finland, with Denmark (41.7%) second and the median at 15.9%. Eurostat isoc_eb_iip, 2025 Verified

  6. 06

    34.3% of enterprises in Finland make e-commerce sales: 7th of 33, 8.8 points clear of the 25.5% median, with Montenegro (34.6%) directly above. Eurostat isoc_ec_esels, 2025 Verified

  7. 07

    No country in the series has a higher share than Finland: 59.4% of enterprises hold a documented ICT security policy, 0.3 points ahead of Denmark (59.1%) in second place and 25.0 above the 34.4% median. Eurostat isoc_cisce_ra, 2024 Verified

  8. 08

    On hard-to-fill ICT vacancies Finland sits in the middle of the series: 5.2%, 0.3 points over the 4.9% median, 15th of 32 between Sweden (5.4%) and Slovenia (5.1%). Eurostat isoc_ske_itrcrs, 2024 Verified

02

How Finland compares

Only Denmark (2.9) averages a higher position than Finland, whose mean rank over 8 indicators is 4.0.

Its highest placing is paid cloud use, 1st of 33 at 79.2%; its lowest is hard-to-fill ICT vacancies, 15th at 5.2%.

The gap between ERP (58.1%) and CRM (55.8%) is 2.3 points in Finland, narrower than the 13.9 that is the median across the series.

Against the EU27 value instead of the median, Finland is ahead on 7 of 8: furthest ahead on CRM use (+27.3), furthest behind on hard-to-fill ICT vacancies (−0.3).

Highest rank firstFinlandRankvs median vs EU27Year
Paid cloud79.2%1/33+31.2+26.52025
CRM55.8%1/33+31.5+27.32025
BI software43.4%1/33+27.5+27.12025
Security policy59.4%1/33+25.0+23.92024
AI37.8%2/33+19.8+17.92025
ERP58.1%4/33+17.1+11.62025
E-commerce sales34.3%7/33+8.8+10.72025
ICT vacancies5.2%15/32+0.3−0.32024
03

Software vendors based in Finland

35 in the database
04

Finland in our reports

2 further figures for Finland are published in our reports:

Finland is also named in the country rankings of these reports: business software, point 26, business software, point 44, cloud, point 29, artificial intelligence, point 40, e-commerce, point 32 and security, point 37.

Enterprises with 10+ employees. Method and citation · previous: Estonia · next: France