Country profile · 2025

Business software and digital adoption in Finland

Finland is above the series median on all 8 indicators we hold for it. Its highest placing is 1st of 33 for paid cloud use (79.2%), its lowest 15th for hard-to-fill ICT vacancies (5.2%).

79.2%Paid cloud · 1st of 33
55.8%CRM · 1st of 33
43.4%BI software · 1st of 33
8/8above the series median
01

Finland, figure by figure

8 indicators
  1. 01

    No country in the series has a higher share than Finland: 79.2% of enterprises buy paid cloud computing services, 3.6 points ahead of Italy (75.6%) in second place and 31.2 above the 48.0% median. Eurostat isoc_cicce_use, 2025 Verified

  2. 02

    Ranked 2nd of 33 for AI use: 37.8% of enterprises in Finland use at least one AI technology. Denmark (42.0%) leads by 4.2 points; the series median is 18.0%. Eurostat isoc_eb_ai, 2025 Verified

  3. 03

    Finland also leads on CRM use, at 55.8%: 1.7 points clear of the Netherlands (54.1%) and 31.5 over the median of 24.3%. Eurostat isoc_eb_iip, 2025 Verified

  4. 04

    Finland places 4th of 33 for ERP use with 58.1%, 17.1 points over the median (41.0%). Spain (60.4%) is one place ahead, Greece (54.8%) one behind. Eurostat isoc_eb_iip, 2025 Verified

  5. 05

    Top of 33 for BI software use as well: 43.4% in Finland, with Denmark (41.7%) second and the median at 15.9%. Eurostat isoc_eb_iip, 2025 Verified

  6. 06

    34.3% of enterprises in Finland make e-commerce sales: 7th of 33, 8.8 points clear of the 25.5% median, with Montenegro (34.6%) directly above. Eurostat isoc_ec_esels, 2025 Verified

  7. 07

    No country in the series has a higher share than Finland: 59.4% of enterprises hold a documented ICT security policy, 0.3 points ahead of Denmark (59.1%) in second place and 25.0 above the 34.4% median. Eurostat isoc_cisce_ra, 2024 Verified

  8. 08

    On hard-to-fill ICT vacancies Finland sits in the middle of the series: 5.2%, 0.3 points over the 4.9% median, 15th of 32 between Sweden (5.4%) and Slovenia (5.1%). Eurostat isoc_ske_itrcrs, 2024 Verified

02

How Finland compares

Only Denmark (2.9) averages a higher position than Finland, whose mean rank over 8 indicators is 4.0.

Its highest placing is paid cloud use, 1st of 33 at 79.2%; its lowest is hard-to-fill ICT vacancies, 15th at 5.2%.

The gap between ERP (58.1%) and CRM (55.8%) is 2.3 points in Finland, narrower than the 13.9 that is the median across the series.

Against the EU27 value instead of the median, Finland is ahead on 7 of 8: furthest ahead on CRM use (+27.3), furthest behind on hard-to-fill ICT vacancies (−0.3).

Highest rank firstFinlandRankvs median vs EU27Year
Paid cloud79.2%1/33+31.2+26.52025
CRM55.8%1/33+31.5+27.32025
BI software43.4%1/33+27.5+27.12025
Security policy59.4%1/33+25.0+23.92024
AI37.8%2/33+19.8+17.92025
ERP58.1%4/33+17.1+11.62025
E-commerce sales34.3%7/33+8.8+10.72025
ICT vacancies5.2%15/32+0.3−0.32024
03

Software vendors based in Finland

21 in the database

21 products from vendors headquartered in Finland are listed in 20 of our 185 software categories. Where they are most numerous:

Also listed in: Intranet software, Contract management, Procurement, Demand planning, Online whiteboards, Endpoint security, Document management, Compliance management, Integration platform, Document generation.

04

Finland in our reports

2 further figures for Finland are published in our reports:

Finland is also named in the country rankings of these reports: business software, point 26, business software, point 44, cloud, point 29, artificial intelligence, point 40, e-commerce, point 32 and security, point 37.

Enterprises with 10+ employees. Method and citation · previous: Estonia · next: France