The Knowledge Engineers Research you can check

Market data, industry reports and software advice

Independent research and market data on business technology

The Knowledge Engineers is an independent research institute that publishes market data and research on business technology, with the source, the period and the method attached to every figure. Its subject is what companies actually do rather than what they are sold: which systems they run, what they spend, where they cannot hire. The same discipline is applied to the products it reviews.

Our services Software advice

Industry reports · Market data index · Country profiles · Software rankings · Commissioned research

13industry reports
665sourced data points
125software categories
1501products tracked
01

Latest research

All reports

Digital economy · 48 data points

Digital Access by Region: North America, Europe and Asia Compared

North America leads on internet use at 95.6%, but on mobile subscriptions the ranking turns upside down

World Bank · 2025

Digital economy · 42 data points

Where Technology Is Made: Exports and R&D by Region

North America spends the most on research, Asia-Pacific exports the hardware, and South Asia exports the services

World Bank · 2023

Digital economy · 39 data points

The Wealth and Skills Behind the Software Market

Europe sends the most people to university, North America earns 2.5 times as much per head, and the two rankings are not the same

World Bank · 2025

Business software · 50 data points

CRM, ERP and BI Adoption in European Enterprises

Only 28.5% of European companies run a CRM, and company size predicts it better than industry does

Eurostat · 2025

02

Market data

Full index

Every figure we publish is listed once, in one place, with the dataset it came from, the reference period and a link to the paragraph it appears in. Six of them, to show what that looks like:

95.6%

of people in North America use the internet, the highest of any region

World Bank 2025 · Digital economy28.5%

of EU enterprises with 10 or more employees use CRM software

Eurostat 2025 · Business software52.7%

of EU enterprises with 10 or more employees pay for cloud computing services

Eurostat 2025 · Cloud19.9%

of EU enterprises with 10 or more employees used at least one AI technology in 2025

Eurostat 2025 · Artificial intelligence

Data index

665 data points, each with a source and a period.

Country profiles

33 countries in the European series, each indicator against its regional average.

How we work

What each figure has to survive before it is published.
03

Software advice

All categories

Ranked guides to 1501 products across 125 categories. Every guide names the people who wrote, edited and checked it, states the method it was ranked by, and discloses anything commercial on it.

CRM12Email marketing12Ecommerce platforms12Website builders12Content management12Social media management12Digital asset management12Live chat12Customer data platform12Customer success12Online course platform12Virtual event platform12Webinar software12Affiliate marketing12CPQ12Digital signage12Nonprofit CRM12Podcast hosting12Real estate CRM12Reputation management12Sales enablement12Donor management12Influencer marketing12Partner management12Sales forecasting12SMS marketing12HR Software12Accounting software12Payroll software12Applicant tracking12Invoicing12Expense management12Learning management12Accounts payable automation12Accounts receivable12Budgeting and planning12Employee engagement12Performance management12Time tracking12Workforce management12Board management12Cap table management12Cash flow forecasting12Grant management12Travel management12Volunteer management12Billing12Membership and associations12Subscription management12Association management12Fund accounting12Incentive compensation12Loan origination12Revenue recognition12Tax compliance12Project Management12ERP12Help desk12Inventory management12Point of sale12Contract management12CMMS12Construction management12Electronic signature12Field service management12Fleet management12Legal practice management12Property management12Appointment scheduling12CAD12Facility management12Medical billing12Order management12Product lifecycle management12Procurement12Project portfolio management12Resource management12Visitor management12Warehouse management12BIM12Channel manager12Construction estimating12Gym management12Quality management12Restaurant management12Salon and spa12Customs and trade12Demand planning12Freight management12Manufacturing execution12Predictive maintenance12Production planning12Supplier management12Business intelligence12Password managers12Endpoint security13Cloud storage12Web hosting12Backup software12Knowledge base12AI customer service12Business email hosting12Data loss prevention12Document management12IT asset management12Mobile device management12Robotic process automation12Web application firewall12Compliance management12LIMS12Virtual data room12Application performance monitoring12Incident management12Integration platform12Low-code platform12Print management12Risk management12Document generation12ETL and data integration12Generative AI platform12Identity verification12Network monitoring12OCR and document capture12Transcription12Vulnerability scanning12
04

Work with us

Services

Industry reports

Syndicated and commissioned research on a defined market, built the same way as everything here: primary sources, numbered data points, method published.

Data licensing

Our data index under licence, as CSV, JSON or a scheduled feed, with attribution terms that suit publication.

Let us analyse your software

Commission an independent write-up of your product: what it does well, where it falls short, and who it is actually for. Published with your name on it as the commissioner.