The Knowledge Engineers Research you can check

Market data, industry reports and software advice

Independent research and market data on business technology

The Knowledge Engineers is an independent research institute that publishes market data and research on business technology, with the source, the period and the method attached to every figure. Its subject is what companies actually do rather than what they are sold: which systems they run, what they spend, where they cannot hire. The same discipline is applied to the products it reviews.

Our services Software advice

Industry reports · Market data index · Country profiles · Software rankings · Commissioned research

13industry reports
706sourced data points
152software categories
2203products tracked
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Latest research

All reports

Digital economy · 48 data points

Digital Access by Region: North America, Europe and Asia Compared

North America leads on internet use at 95.6%, but on mobile subscriptions the ranking turns upside down

World Bank · 2025

Digital economy · 42 data points

Where Technology Is Made: Exports and R&D by Region

North America spends the most on research, Asia-Pacific exports the hardware, and South Asia exports the services

World Bank · 2023

Digital economy · 39 data points

The Wealth and Skills Behind the Software Market

Europe sends the most people to university, North America earns 2.5 times as much per head, and the two rankings are not the same

World Bank · 2025

Business software · 50 data points

CRM, ERP and BI Adoption in European Enterprises

Only 28.5% of European companies run a CRM, and company size predicts it better than industry does

Eurostat · 2025

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Market data

Full index

Every figure we publish is listed once, in one place, with the dataset it came from, the reference period and a link to the paragraph it appears in. Six of them, to show what that looks like:

95.6%

of people in North America use the internet, the highest of any region

World Bank 2025 · Digital economy28.5%

of EU enterprises with 10 or more employees use CRM software

Eurostat 2025 · Business software52.7%

of EU enterprises with 10 or more employees pay for cloud computing services

Eurostat 2025 · Cloud19.9%

of EU enterprises with 10 or more employees used at least one AI technology in 2025

Eurostat 2025 · Artificial intelligence

Data index

706 data points, each with a source and a period.

Country profiles

33 countries in the European series, each indicator against its regional average.

How we work

What each figure has to survive before it is published.
03

Software advice

All categories

Ranked guides to 2203 products across 152 categories. Every guide names the people who wrote, edited and checked it, states the method it was ranked by, and discloses anything commercial on it.

CRM14Email marketing12Ecommerce platforms14Website builders12Content management14Social media management16Digital asset management16Live chat14Customer data platform13Customer success13Online course platform14Virtual event platform14Webinar software13Affiliate marketing16CPQ14Digital signage18Nonprofit CRM12Podcast hosting14Real estate CRM19Reputation management18Sales enablement14Donor management15Influencer marketing16Partner management12Sales forecasting14SMS marketing18HR Software20Accounting software12Payroll software12Applicant tracking14Invoicing15Expense management14Learning management13Accounts payable automation16Accounts receivable18Budgeting and planning13Employee engagement12Performance management14Time tracking16Workforce management16Board management13Cap table management12Cash flow forecasting20Grant management15Travel management14Volunteer management12Billing13Membership and associations18Subscription management15Association management12Fund accounting14Incentive compensation15Loan origination18Revenue recognition14Tax compliance18Project Management14ERP12Help desk14Inventory management12Point of sale12Contract management16CMMS12Construction management12Electronic signature16Field service management12Fleet management16Legal practice management13Property management13Appointment scheduling12CAD16Facility management16Medical billing15Order management18Product lifecycle management13Procurement15Project portfolio management12Resource management14Visitor management15Warehouse management18BIM19Channel manager18Construction estimating16Gym management20Quality management18Restaurant management20Salon and spa18Customs and trade20Demand planning13Freight management16Manufacturing execution19Predictive maintenance16Production planning20Supplier management19Translation20Business intelligence13Password managers12Endpoint security13Cloud storage16Web hosting18Backup software14Knowledge base14AI customer service15Business email hosting18Data loss prevention12Document management16IT asset management12Mobile device management14Robotic process automation13Web application firewall13Compliance management12LIMS14Virtual data room16Application performance monitoring15Incident management13Integration platform14Low-code platform16Print management14Risk management15Document generation16ETL and data integration12Generative AI platform15Identity verification18Network monitoring15OCR and document capture14Transcription12Vulnerability scanning20Version control software11Video hosting software13Whistleblowing Software11ESG & sustainability reporting software11Data privacy management software11Observability & Log Management11Call center software15Third-party risk management11Email security software12data catalog software11Digital Adoption Platform11Sales engagement software11Chatbot Software11Sales intelligence software11PIM software13Marketing automation11Website Personalization & CRO14Intranet software15Landing page builder13API management16Uptime monitoring13Employee onboarding14Proposal & quote management12Employee recognition13Background Check14Community platform13
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Work with us

Services

Industry reports

Syndicated and commissioned research on a defined market, built the same way as everything here: primary sources, numbered data points, method published.

Data licensing

Our data index under licence, as CSV, JSON or a scheduled feed, with attribution terms that suit publication.

Let us analyse your software

Commission an independent write-up of your product: what it does well, where it falls short, and who it is actually for. Published with your name on it as the commissioner.