Market data, industry reports and software advice

Independent research and market data on business technology

The Knowledge Engineers is an independent research institute that publishes market data and research on business technology, with the source, the period and the method attached to every figure. Its subject is what companies actually do rather than what they are sold: which systems they run, what they spend, where they cannot hire. The same discipline is applied to the products it reviews.

Our services Software advice

Data figure · Use at least one AI technology

Where European companies use AI

Source: Eurostat, 2025

Share of enterprises with 10 or more employees using at least one AI technology, top 10 of 33 countries. Read the report · Market data

Industry reports · Market data index · Country profiles · Software rankings · Commissioned research

13industry reports

884sourced data points

313software categories

4198products tracked

Press release published on

01

Latest research

Digital economy · 48 data points

Digital Access by Region: North America, Europe and Asia Compared

North America leads on internet use at 95.6%, but on mobile subscriptions the ranking turns upside down

World Bank · 2025

Digital economy · 42 data points

Where Technology Is Made: Exports and R&D by Region

North America spends the most on research, Asia-Pacific exports the hardware, and South Asia exports the services

World Bank · 2023

Digital economy · 39 data points

The Wealth and Skills Behind the Software Market

Europe sends the most people to university, North America earns 2.5 times as much per head, and the two rankings are not the same

World Bank · 2025

Business software · 50 data points

CRM, ERP and BI Adoption in European Enterprises

Only 28.5% of European companies run a CRM, and company size predicts it better than industry does

Eurostat · 2025

02

Market data

Every figure we publish is listed once, in one place, with the dataset it came from, the reference period and a link to the paragraph it appears in. Six of them, to show what that looks like:

of people in North America use the internet, the highest of any region

World Bank 2025 · Digital economy 28.5%

of EU enterprises with 10 or more employees use CRM software

Eurostat 2025 · Business software 52.7%

of EU enterprises with 10 or more employees pay for cloud computing services

Eurostat 2025 · Cloud 19.9%

of EU enterprises with 10 or more employees used at least one AI technology in 2025

Eurostat 2025 · Artificial intelligence

Data index

884 data points, each with a source and a period.

Country profiles

33 countries in the European series, each indicator against its regional average.

How we work

What each figure has to survive before it is published.

03

Software advice

Ranked guides to 4198 products across 313 categories. Every guide names the editor responsible for it, states the method it was ranked by, and discloses anything commercial on it.

CRM14 Email marketing12 Ecommerce platforms14 Website builders12 Content management14 Social media management16 Digital asset management16 Live chat15 Customer data platform13 Customer success13 Online course platform14 Virtual event platform15 Webinar software13 Affiliate marketing16 CPQ14 Digital signage18 Nonprofit CRM12 Podcast hosting14 Real estate CRM19 Reputation management18 Sales enablement15 Donor management15 Influencer marketing17 Partner management12 Sales forecasting14 SMS marketing18 Call center software15 Sales engagement software16 Chatbot Software15 Sales intelligence software11 PIM software13 Marketing automation11 Website Personalization & CRO15 Landing page builder13 Proposal & quote management12 Community platform13 Call tracking14 Form builders15 Social listening14 GEO agencies12 Link shorteners and QR codes12 Photo gallery software12 Website commenting software13 Event Management15 SEO Tools13 Video Editing Software12 Email verification software13 Survey software12 AI Image Generators13 AI Video Generators12 AI Writing Tools13 Presentation Software12 Team Messaging Software14 Video Conferencing Software12 Graphic Design Software13 AI Voice Generators12 AI Website Builders12 Web Analytics Software12 Stock Photo Sites12 Heatmap and Session Replay Tools13 Newsletter Platforms12 Lead Generation Software12 Account-Based Marketing Software12 Conversation Intelligence Software12 Cold Email Software12 Customer Feedback Software12 Loyalty Program Software12 Referral Marketing Software12 Marketing Attribution Software12 PR and Media Monitoring Software12 Lead Management Software12 Marketing Analytics and Reporting Software12 AI Search Visibility Tools12 Customer Engagement Platforms12 QR Code Generators12 Photo Editing Software12 Music Production Software12 Animation Software12 Desktop Publishing Software12 Live Streaming Software12 Headless CMS Platforms12 AI Music Generators11 Email Signature Software11 Plagiarism Checkers11 Site Search Software12 A/B Testing Tools11 Event Ticketing Platforms12 Pricing Software12 Push Notification Services12 HR Software20 Accounting software12 Payroll software12 Applicant tracking14 Invoicing15 Expense management14 Learning management13 Accounts payable automation16 Accounts receivable18 Budgeting and planning13 Employee engagement12 Performance management14 Time tracking16 Workforce management16 Board management13 Cap table management12 Cash flow forecasting20 Grant management15 Travel management14 Volunteer management13 Billing13 Membership and associations18 Subscription management15 Association management12 Fund accounting14 Incentive compensation15 Loan origination18 Revenue recognition15 Tax compliance18 Intranet software14 Employee onboarding14 Employee recognition13 Background Check14 Church management15 eLearning authoring tools15 Employee monitoring13 Benefits administration software13 Corporate Wellness Software12 Financial Reporting Software12 Mind Mapping Software12 Note-taking Apps12 OKR Software12 Payment Orchestration Platforms12 Policy Management Software12 Staffing Agency Software12 Payment Processing Software12 Business Bank Accounts12 Employee Communication Apps12 Absence Management Software12 Tax Preparation Software12 Crypto Tax Software12 Employer of Record Services12 Project Management16 ERP12 Help desk14 Inventory management12 Point of sale12 Contract management17 CMMS12 Construction management12 Electronic signature16 Field service management13 Fleet management16 Legal practice management14 Property management14 Appointment scheduling13 CAD16 Facility management16 Medical billing15 Order management18 Product lifecycle management13 Procurement15 Project portfolio management12 Resource management14 Visitor management15 Warehouse management18 BIM19 Channel manager18 Construction estimating16 Gym management20 Quality management18 Restaurant management20 Salon and spa18 Customs and trade20 Demand planning13 Freight management16 Manufacturing execution19 Predictive maintenance16 Production planning21 Supplier management19 Translation20 ESG & sustainability reporting software12 Digital Adoption Platform12 Dental practice management15 Online whiteboards14 AI meeting assistants12 Nutrition tracking apps13 EHR Software12 EHS Software13 Hotel Property Management Software12 Route Planning Software13 School Management Software12 Diagramming Software12 Office Suites12 Language Learning Apps12 Messaging Apps12 Business Phone Systems12 To-Do List Apps12 Maps and Navigation Apps12 Shipping software14 Online Fax Services12 Business Process Management Software12 Professional Services Automation Software12 eDiscovery Software12 Home Health Care Software12 Veterinary Practice Management Software12 Auto Repair Shop Software12 Product Roadmap Software11 Restaurant Reservation Software11 Insurance Agency Software11 Legal Research Software12 Business intelligence13 Password managers12 Endpoint security13 Cloud storage16 Web hosting18 Backup software14 Knowledge base14 AI customer service17 Business email hosting18 Data loss prevention12 Document management16 IT asset management12 Mobile device management14 Robotic process automation13 Web application firewall13 Compliance management12 LIMS14 Virtual data room16 Application performance monitoring15 Incident management13 Integration platform14 Low-code platform16 Print management14 Risk management15 Document generation16 ETL and data integration12 Generative AI platform15 Identity verification18 Network monitoring15 OCR and document capture15 Transcription12 Vulnerability scanning20 Version control software11 Video hosting software13 Whistleblowing Software11 Data privacy management software11 Observability & Log Management11 Third-party risk management11 Email security software12 data catalog software11 API management16 Uptime monitoring13 AI coding assistants13 PDF editors15 AI agent platforms13 Operating systems12 LLM API providers13 CI/CD tools13 Graph databases12 Load Testing Software12 Remote desktop software14 Screen recording software13 Static Code Analysis Tools13 Penetration testing tools12 Secrets management tools12 Bug Tracking Software12 Data Warehouse Software12 Domain Registrars12 Patch Management Software12 RMM Software12 Vector Databases12 AI Chatbots and Assistants12 File Transfer Software12 Backend and App Hosting Platforms12 Transactional Email Services12 Web Browsers for Business12 SIEM Software12 ITSM Software13 Virtualization Platforms12 Infrastructure as Code Tools12 Consent Management Platforms12 Cloud Computing Platforms12 Search Engines12 Database Management Systems12 SMS and Voice APIs12 Identity and Access Management Software12 VPN Services12 CDN Providers12 No-Code Database Tools12 Proxy Services12 Security Awareness Training Software12 SSL Certificate Providers12 3D Modeling Software12 Wireframing and Prototyping Tools12 Mobile App Builders12 VPS Hosting Providers12 SASE Platforms12 Machine Learning Platforms12 Privileged Access Management Software12 AI Content Detectors11 Antivirus Software11 Data Recovery Software12 GIS Software12 PCB Design Software12 Statistical Software12 Test Management Software11 Cloud Security Posture Management Software11 Email Client Software11 Error tracking software12 Fraud Detection Software11 Log Management Software11 Product Analytics Software12 Test Automation Tools12

04

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Industry reports

Syndicated and commissioned research on a defined market, built the same way as everything here: primary sources, numbered data points, method published.

Data licensing

Our data index under licence, as CSV, JSON or a scheduled feed, with attribution terms that suit publication.

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Commission an independent write-up of your product: what it does well, where it falls short, and who it is actually for. Published with your name on it as the commissioner.