Country profile · 2025
Business software and digital adoption in France
France splits the series: above the median on AI use (18.2%), CRM use (30.7%) and ERP use (53.9%), below it on paid cloud use (40.4%), BI software use (10.7%), online selling (19.4%) and documented security policies (23.4%).
Sebastiaan SmitsFounderFrance, figure by figure
7 indicators- 01
40.4% of enterprises in France buy paid cloud computing services, 7.6 points under the 48.0% median and 24th of 33. Next below: Portugal (38.7%). Eurostat isoc_cicce_use, 2025 Verified
- 02
On AI use France sits in the middle of the series: 18.2%, 0.2 points over the 18.0% median, 16th of 33 between Ireland (19.6%) and Slovakia (18.0%). Eurostat isoc_eb_ai, 2025 Verified
- 03
At 30.7%, CRM use in France runs 6.4 points above the median of 24.3% (12th of 33), behind Norway (32.2%) and ahead of Lithuania (30.0%). Eurostat isoc_eb_iip, 2025 Verified
- 04
France places 6th of 33 for ERP use with 53.9%, 12.9 points over the median (41.0%). Greece (54.8%) is one place ahead, the Netherlands (52.6%) one behind. Eurostat isoc_eb_iip, 2025 Verified
- 05
France ranks 26th of 33 for BI software use at 10.7%, 5.2 points short of the median (15.9%); Croatia (11.6%) is one place above. Eurostat isoc_eb_iip, 2025 Verified
- 06
The figure for online selling is 19.4% in France: 27th of 33, between Latvia (19.6%) and Slovakia (19.1%), against a median of 25.5%. Eurostat isoc_ec_esels, 2025 Verified
- 07
On documented security policies the distance to the 34.4% median is 11.0 points: 23.4%, 27th of 33, just behind Slovakia (24.9%). Eurostat isoc_cisce_ra, 2024 Verified
How France compares
Ordered by mean rank over all indicators, France is 22nd of 33 (19.7), directly between Serbia (19.1) and Greece (22.0).
The spread is wide, 21 places: 6th for ERP use (53.9%) against 27th for online selling (19.4%).
ERP runs 23.2 points ahead of CRM (53.9% against 30.7%), a wider gap than the series median of 13.9.
Against the EU27 value instead of the median, France is ahead on 2 of 7: furthest ahead on ERP use (+7.4), furthest behind on paid cloud use (−12.3).
| Highest rank first | France | Rank | vs median | vs EU27 | Year |
|---|---|---|---|---|---|
| ERP | 53.9% | 6/33 | +12.9 | +7.4 | 2025 |
| CRM | 30.7% | 12/33 | +6.4 | +2.2 | 2025 |
| AI | 18.2% | 16/33 | +0.2 | −1.7 | 2025 |
| Paid cloud | 40.4% | 24/33 | −7.6 | −12.3 | 2025 |
| BI software | 10.7% | 26/33 | −5.2 | −5.6 | 2025 |
| E-commerce sales | 19.4% | 27/33 | −6.1 | −4.2 | 2025 |
| Security policy | 23.4% | 27/33 | −11.0 | −12.1 | 2024 |
Software vendors based in France
141 in the database141 products from vendors headquartered in France are listed in 93 of our 185 software categories. Where they are most numerous:
- Call center software (6 of 15): Kavkom, Odigo, Aircall, Ringover, Diabolocom and 1 more
- Influencer marketing (4 of 16): Kolsquare, Lefty, Upfluence and Skeepers Influencer Marketing
- Sales engagement software (4 of 11): La Growth Machine, Magileads, Lemlist and Waalaxy
- Donor management (3 of 15): iRaiser, HelloAsso and iRaiser (formerly Kentaa)
- Accounts payable automation (3 of 16): Yooz, Libeo and Esker
- Accounts receivable (3 of 18): Upflow, Quadient AR and Sidetrade
- Cash flow forecasting (3 of 20): Okimia (formerly Fygr), RocketChart by Sellsy and Trezy
- CMMS (3 of 12): Yuman, DimoMaint and Mobility Work
- ESG & sustainability reporting software (3 of 11): Sweep, Greenly and Sami
- Knowledge base (3 of 14): XWiki, Slite and GitBook
Also listed in: Document generation (3), Generative AI platform (3), Video hosting software (3), Email marketing (2), Social media management (2), Digital asset management (2), Online course platform (2), PIM software (2), Marketing automation (2), Website Personalization & CRO (2), Website commenting software (2), Expense management (2), Budgeting and planning (2), Incentive compensation (2), Intranet software (2), Field service management (2), Procurement (2), Restaurant management (2), Customs and trade (2), Demand planning (2), Translation (2), Web application firewall (2), Print management (2), Third-party risk management (2), Uptime monitoring (2), Load Testing Software (2), Ecommerce platforms, Content management, Customer data platform, Virtual event platform, and 53 further categories.
France in our reports
1 further figure for France is published in our reports:
- 63.3% of enterprises provide continuing vocational training courses. (Training report, point 40; Eurostat 2020)
France is also named in the country rankings of these reports: business software, point 46.
Enterprises with 10+ employees. Method and citation · previous: Finland · next: Germany