Country profile · 2025

Business software and digital adoption in Portugal

Portugal is below the series median on 6 of 8 indicators and clears it on ERP use (48.3%) and documented security policies (54.3%).

54.3%Security policy · 3rd of 33
48.3%ERP · 11th of 33
21.6%CRM · 20th of 33
2/8above the series median
01

Portugal, figure by figure

8 indicators
  1. 01

    38.7% of enterprises in Portugal buy paid cloud computing services, 9.3 points under the 48.0% median and 25th of 33. Next below: Slovakia (36.4%). Eurostat isoc_cicce_use, 2025 Verified

  2. 02

    Portugal is 22nd of 33 for AI use: 11.5%, which is 6.5 points below the median (18.0%). Bosnia and Herzegovina (10.8%) follows; Latvia (12.2%) is one place up. Eurostat isoc_eb_ai, 2025 Verified

  3. 03

    21.6% of enterprises in Portugal use CRM software: 2.7 points under the 24.3% median, 20th of 33, between Italy (21.7%) and Slovenia (21.5%). Eurostat isoc_eb_iip, 2025 Verified

  4. 04

    Portugal places 11th of 33 for ERP use with 48.3%, 7.3 points over the median (41.0%). Luxembourg (49.4%) is one place ahead, Malta (46.3%) one behind. Eurostat isoc_eb_iip, 2025 Verified

  5. 05

    For BI software use, Portugal records 13.0% and ranks 22nd of 33; the median is 15.9% and Germany (13.2%) is the next country up. Eurostat isoc_eb_iip, 2025 Verified

  6. 06

    Portugal ranks 23rd of 33 for online selling at 21.8%, 3.7 points short of the median (25.5%); Germany (23.1%) is one place above. Eurostat isoc_ec_esels, 2025 Verified

  7. 07

    Ranked 3rd of 33 for documented security policies: 54.3% of enterprises in Portugal hold a documented ICT security policy. Finland (59.4%) leads by 5.1 points; the series median is 34.4%. Eurostat isoc_cisce_ra, 2024 Verified

  8. 08

    The figure for hard-to-fill ICT vacancies is 3.7% in Portugal: 23rd of 32, between Albania (3.8%) and Bulgaria (3.7%), against a median of 4.9%. Eurostat isoc_ske_itrcrs, 2024 Verified

02

How Portugal compares

Ordered by mean rank over all indicators, Portugal is 20th of 33 (18.6), directly between Montenegro (18.2) and Serbia (19.1).

The spread is wide, 22 places: 3rd for documented security policies (54.3%) against 25th for paid cloud use (38.7%).

ERP runs 26.7 points ahead of CRM (48.3% against 21.6%), a wider gap than the series median of 13.9.

Against the EU27 value instead of the median, Portugal is ahead on 2 of 8: furthest ahead on documented security policies (+18.8), furthest behind on paid cloud use (−14.0).

Highest rank firstPortugalRankvs median vs EU27Year
Security policy54.3%3/33+19.9+18.82024
ERP48.3%11/33+7.3+1.82025
CRM21.6%20/33−2.7−6.92025
AI11.5%22/33−6.5−8.42025
BI software13.0%22/33−2.9−3.32025
E-commerce sales21.8%23/33−3.7−1.82025
ICT vacancies3.7%23/32−1.2−1.82024
Paid cloud38.7%25/33−9.3−14.02025
03

Software vendors based in Portugal

6 in the database

6 products in our software database come from a vendor headquartered in Portugal.

  • eGO Real Estate: Portuguese agency CRM bundled with website hosting and portal publishing. Placed 9 of 19 in Real estate CRM.
  • e-goi: A genuinely free plan to 5,001 contacts, with full automation unlocked on Pro. Placed 10 of 11 in Marketing automation.
  • Infraspeak: Facilities maintenance platform connecting operators and their contractors. Placed 9 of 12 in CMMS.
  • Frotcom: Certified partner network selling one European telematics platform. Placed 8 of 16 in Fleet management.
  • Critical Manufacturing: Semiconductor-grade MES for electronics and medical device plants. Placed 7 of 19 in Manufacturing execution.
  • Codacy: Cloud code quality and security scanning priced per developer. Placed 6 of 13 in Static Code Analysis Tools.
04

Portugal in our reports

Portugal is also named in the country rankings of these reports: security, point 39.

Enterprises with 10+ employees. Method and citation · previous: Poland · next: Romania