Country profile · 2025
Business software and digital adoption in Cyprus
Cyprus splits the series: above the median on paid cloud use (51.4%), CRM use (33.1%), BI software use (22.1%), documented security policies (37.1%) and hard-to-fill ICT vacancies (6.5%), below it on AI use (9.3%), ERP use (41.0%) and online selling (23.9%).
Sebastiaan SmitsFounderCyprus, figure by figure
8 indicators- 01
At 51.4%, paid cloud use in Cyprus runs 3.4 points above the median of 48.0% (16th of 33), behind Austria (52.1%) and ahead of Slovenia (48.0%). Eurostat isoc_cicce_use, 2025 Verified
- 02
9.3% of enterprises in Cyprus use at least one AI technology, 8.7 points under the 18.0% median and 27th of 33. Next below: Albania (9.0%). Eurostat isoc_eb_ai, 2025 Verified
- 03
Cyprus places 10th of 33 for CRM use with 33.1%, 8.8 points over the median (24.3%). Spain (33.3%) is one place ahead, Norway (32.2%) one behind. Eurostat isoc_eb_iip, 2025 Verified
- 04
On ERP use Cyprus sits in the middle of the series: 41.0%, exactly the series median, 17th of 33 between Norway (41.2%) and Poland (39.1%). Eurostat isoc_eb_iip, 2025 Verified
- 05
22.1% of enterprises in Cyprus use business intelligence software: 11th of 33, 6.2 points clear of the 15.9% median, with Spain (23.0%) directly above. Eurostat isoc_eb_iip, 2025 Verified
- 06
Cyprus is 19th of 33 for online selling: 23.9%, which is 1.6 points below the median (25.5%). Croatia (23.4%) follows; Greece (24.7%) is one place up. Eurostat isoc_ec_esels, 2025 Verified
- 07
Cyprus is 15th of 33 for documented security policies, 37.1% against a median of 34.4%; Estonia (38.2%) ranks one higher and Italy (35.9%) one lower. Eurostat isoc_cisce_ra, 2024 Verified
- 08
For hard-to-fill ICT vacancies the figure is 6.5%, 9th of 32; Romania (6.5%) ranks one higher, Austria (6.3%) one lower, and the median is 4.9%. Eurostat isoc_ske_itrcrs, 2024 Verified
How Cyprus compares
Ordered by mean rank over all indicators, Cyprus is 15th of 33 (15.5), directly between Czechia (13.9) and Estonia (15.6).
Its highest placing is hard-to-fill ICT vacancies, 9th of 32 at 6.5%; its lowest is AI use, 27th at 9.3%.
The gap between ERP (41.0%) and CRM (33.1%) is 7.9 points in Cyprus, narrower than the 13.9 that is the median across the series.
Against the EU27 value instead of the median, Cyprus is ahead on 5 of 8: furthest ahead on BI software use (+5.8), furthest behind on AI use (−10.6).
| Highest rank first | Cyprus | Rank | vs median | vs EU27 | Year |
|---|---|---|---|---|---|
| ICT vacancies | 6.5% | 9/32 | +1.6 | +1.0 | 2024 |
| CRM | 33.1% | 10/33 | +8.8 | +4.6 | 2025 |
| BI software | 22.1% | 11/33 | +6.2 | +5.8 | 2025 |
| Security policy | 37.1% | 15/33 | +2.7 | +1.6 | 2024 |
| Paid cloud | 51.4% | 16/33 | +3.4 | −1.3 | 2025 |
| ERP | 41.0% | 17/33 | 0.0 | −5.5 | 2025 |
| E-commerce sales | 23.9% | 19/33 | −1.6 | +0.3 | 2025 |
| AI | 9.3% | 27/33 | −8.7 | −10.6 | 2025 |
Software vendors based in Cyprus
6 in the database6 products in our software database come from a vendor headquartered in Cyprus.
- 3CX: Licensed per simultaneous call rather than per seat, with a genuine self-hosted deployment option. Placed 8 of 15 in Call center software.
- Awario: Cheapest published entry plan, with a large monthly mention allowance. Placed 2 of 14 in Social listening.
- YouScan: Social listening that analyses images as well as text. Placed 9 of 14 in Social listening.
- LearnWorlds: For selling courses, not just delivering them. Placed 6 of 13 in Learning management.
- KeepActive: The former Kickidler: screen video, keylogger and remote control. Placed 8 of 13 in Employee monitoring.
- Getscreen: Browser-based remote access with a free version and a self-hosted option. Placed 1 of 13 in Remote desktop software.
Cyprus in our reports
1 further figure for Cyprus is published in our reports:
- Tertiary enrolment at 120.9% in 2024. (Digital economy report, point 25; World Bank 2024)
Cyprus is also named in the country rankings of these reports: business software, point 35.
Enterprises with 10+ employees. Method and citation · previous: Croatia · next: Czechia