Country profile · 2025
Business software and digital adoption in Belgium
Belgium is above the series median on all 8 indicators we hold for it. Its highest placing is 2nd of 33 for ERP use (62.5%), its lowest 10th for documented security policies (40.3%).
Sebastiaan SmitsFounderBelgium, figure by figure
8 indicators- 01
Belgium places 9th of 33 for paid cloud use with 61.6%, 13.6 points over the median (48.0%). Norway (66.5%) is one place ahead, Estonia (60.7%) one behind. Eurostat isoc_cicce_use, 2025 Verified
- 02
34.5% of enterprises in Belgium use at least one AI technology: 4th of 33, 16.5 points clear of the 18.0% median, with Sweden (35.0%) directly above. Eurostat isoc_eb_ai, 2025 Verified
- 03
For CRM use the figure is 41.4%, 4th of 33; Denmark (42.5%) ranks one higher, Malta (39.8%) one lower, and the median is 24.3%. Eurostat isoc_eb_iip, 2025 Verified
- 04
Ranked 2nd of 33 for ERP use: 62.5% of enterprises in Belgium use an ERP package. Denmark (66.2%) leads by 3.7 points; the series median is 41.0%. Eurostat isoc_eb_iip, 2025 Verified
- 05
The share for BI software use in Belgium is 32.5%, 4th of 33 and 16.6 points above the median of 15.9%, just ahead of Norway (26.7%). Eurostat isoc_eb_iip, 2025 Verified
- 06
Belgium places 8th of 33 for online selling with 31.8%, 6.3 points over the median (25.5%). Finland (34.3%) is one place ahead, Austria (29.6%) one behind. Eurostat isoc_ec_esels, 2025 Verified
- 07
40.3% of enterprises in Belgium hold a documented ICT security policy: 10th of 33, 5.9 points clear of the 34.4% median, with the Netherlands (41.5%) directly above. Eurostat isoc_cisce_ra, 2024 Verified
- 08
Belgium is 3rd of 32 on hard-to-fill ICT vacancies at 9.1%, 3.6 points behind Malta (12.7%) and 4.2 above the 4.9% median. Eurostat isoc_ske_itrcrs, 2024 Verified
How Belgium compares
Only Denmark (2.9) and Finland (4.0) average a higher position than Belgium, whose mean rank over 8 indicators is 5.5.
The profile is even: every indicator falls between 2nd and 10th place, a span of 8.
ERP runs 21.1 points ahead of CRM (62.5% against 41.4%), a wider gap than the series median of 13.9.
All 8 figures exceed the EU27 value Eurostat publishes, by the widest margin on BI software use (+16.2 points).
| Highest rank first | Belgium | Rank | vs median | vs EU27 | Year |
|---|---|---|---|---|---|
| ERP | 62.5% | 2/33 | +21.5 | +16.0 | 2025 |
| ICT vacancies | 9.1% | 3/32 | +4.2 | +3.6 | 2024 |
| AI | 34.5% | 4/33 | +16.5 | +14.6 | 2025 |
| CRM | 41.4% | 4/33 | +17.1 | +12.9 | 2025 |
| BI software | 32.5% | 4/33 | +16.6 | +16.2 | 2025 |
| E-commerce sales | 31.8% | 8/33 | +6.3 | +8.2 | 2025 |
| Paid cloud | 61.6% | 9/33 | +13.6 | +8.9 | 2025 |
| Security policy | 40.3% | 10/33 | +5.9 | +4.8 | 2024 |
Software vendors based in Belgium
39 in the database39 products from vendors headquartered in Belgium are listed in 33 of our 185 software categories. Where they are most numerous:
- CRM (3 of 14): Efficy, Teamleader and Odoo CRM
- Real estate CRM (2 of 19): WHISE and SweepBright
- CAD (2 of 16): FreeCAD and Octave BricsCAD
- Restaurant management (2 of 20): Apicbase and Deliverect
- Customs and trade (2 of 20): Customs4trade and Stream Software
- Production planning (2 of 20): frepple and OMP
- Social media management (1 of 16): Willow
- Sales enablement (1 of 14): Showpad
- Partner management (1 of 12): Introw
- Sales engagement software (1 of 11): Overloop
Also listed in: Sales intelligence software, Form builders, Payroll software, Invoicing, Workforce management, Grant management, Billing, Membership and associations, Tax compliance, Employee onboarding, ERP, Facility management, Visitor management, Quality management, Freight management, Predictive maintenance, ESG & sustainability reporting software, Nutrition tracking apps, Business intelligence, Business email hosting, IT asset management, Vulnerability scanning, Data privacy management software.
Belgium in our reports
3 further figures for Belgium are published in our reports:
- 3.3% of GDP spent on R&D in 2023. (Digital economy report, point 40; World Bank 2023)
- 89.0% of enterprises with 10 or more employees have a website. (Marketing report, point 40; Eurostat 2025)
- 75.5% of enterprises provide continuing vocational training courses. (Training report, point 34; Eurostat 2020)
Belgium is also named in the country rankings of these reports: business software, point 29, business software, point 42, cloud, point 37, artificial intelligence, point 42, e-commerce, point 33, security, point 46 and ICT skills, point 29.
Enterprises with 10+ employees. Method and citation · previous: Austria · next: Bosnia and Herzegovina