Nextiva is a US business phone system made by Nextiva of Scottsdale, Arizona that sells cloud calling per user to small and mid-sized companies. Buyers look for a Nextiva alternative when texting caps, toll-free minute limits or a US-centred billing model do not match a European office. Options range from German and Slovak vendors to self-hosted PBX software.
Sebastiaan SmitsFounderShort answer: The first three alternatives to Nextiva in our business phone system ranking are sipgate, STARFACE and NFON Cloudya. We open the ranking with smaller vendors and put the established brands from fourth place onward. Choose sipgate if you want euro pricing, a short cancellation term and German-language support. The 11 entries that follow are all ranked in Best Business Phone Systems in 2026; each one explains what sets it apart from Nextiva.
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Nextiva lists NEXT Core at 100 texts per user and no toll-free minutes, and NEXT Engage at 500 texts and 2,000 toll-free inbound minutes. Toll-free numbers and minutes are an add-on on Core. A team that texts customers or takes toll-free calls can outgrow Core within a few months.
Nextiva shows Core at 15 dollars per user a month on annual terms against 23 monthly, and Engage at 25 against 50. The annual small-business rate is limited to new customers with 1 to 100 employees on a minimum term of 12 months. The headline figure therefore needs checking against your own term.
Nextiva says calls inside the US and to Canada are included and international calls carry fees starting at 0.01 dollars a minute. The page we read did not list covered countries. A company with customers across Europe should test real destinations before signing.
| Alternative | Headquarters | Free option | Pricing model | Switch if | Our rank |
|---|---|---|---|---|---|
| sipgate | Germany | No free tier | Published | you want euro pricing, a short cancellation term and German-language support | #1 |
| STARFACE | Germany | No free tier | On request | you want the choice between hosted and self-run telephony from a German vendor | #17 |
| NFON Cloudya | Germany | No free tier | On request | you must be able to show that call data stays on European servers | #18 |
| CloudTalk | Slovakia | No free tier | Published | your team makes outbound sales calls and works inside a CRM | #2 |
| Telzio | Not stated by the vendor | No free tier | See profile | headcount changes often and you would rather pay for usage than seats | #7 |
| Wildix | Estonia | No free tier | On request | some of your handsets need little more than a dial tone | #6 |
| OnSIP | United States | No free tier | Published | you prefer an itemised price sheet over bundled tiers and operate in the US | #3 |
| 3CX | Cyprus | No free tier | Published | staff count is high but few people are on the phone at once | #5 |
| Quo (formerly OpenPhone) | United States | No free tier | Published | your customers are in the US and Canada and you want a simple app-first setup | #4 |
| Dialpad | United States | No free tier | Published | real-time transcripts and call summaries matter more than cheap seats | #9 |
| RingCentral | United States | No free tier | See profile | you want a wide add-on catalogue and accept paying for each piece | #11 |
Germany · Published
sipgate GmbH of Düsseldorf publishes three business tiers at 12.95, 17.95 and 22.95 euros per user a month, with two users as the minimum and two lines included per user. Extra lines cost 4.95 euros. Plans cancel monthly, a 30-day trial is offered, and the pages are written in German.
Switch from Nextiva if you want euro pricing, a short cancellation term and German-language support.
Our business phone system guide puts sipgate at 1 of 19; read why →
Germany · On request
STARFACE GmbH of Karlsruhe offers its PBX as a hosted cloud described as GDPR-compliant, as a VM edition for your own hypervisor and as hardware appliances. Microsoft Teams integration can be switched on per user. The pages we read show no prices, so a quote is the only way to compare cost.
Switch from Nextiva if you want the choice between hosted and self-run telephony from a German vendor.
Where STARFACE stands: place 17 of 19 in the business phone system ranking →
Germany · On request
NFON, headquartered in Munich, states that voice processing, AI transcription and data storage occur only on European servers. It reports over 54,000 customers and runs country sites for Germany, Spain, France, Italy, Austria, Poland, Portugal and the UK. Cloud telephony and the contact centre are separate product lines, and no prices are published.
Switch from Nextiva if you must be able to show that call data stays on European servers.
NFON Cloudya holds rank 18 among 19 entries in our business phone system guide →
Slovakia · Published
CloudTalk s.r.o. of Bratislava bills in euros: Starter at 25, Essential at 29 and Expert at 49 per user a month on annual terms. Recording is kept one month on Starter and without limit above it. The Power Dialer is 15 euros extra below Expert. A 14-day trial needs no credit card.
Switch from Nextiva if your team makes outbound sales calls and works inside a CRM.
Check CloudTalk in the ranked list (2 out of 19, business phone system) →
Not stated by the vendor · See profile
Telzio sells a usage-based plan that it says includes unlimited users and its premium features, arranged through sales. Its site lists call queues, phone menus, texting, recording and virtual fax, and states SOC 2 Type 1, GDPR and HIPAA compliance. No rate appears publicly, so cost is known only after a conversation.
Switch from Nextiva if headcount changes often and you would rather pay for usage than seats.
Telzio holds rank 7 among 19 entries in our business phone system guide →
Estonia · On request
Wildix lets one organisation combine PBX-Basic, UC-Essential, UC-Business and UC-Premium subscriptions, so lobby phones and managers need not cost the same. Billing runs monthly, yearly or over five years. The page shows only a demo button, with no amounts, and points to resellers.
Switch from Nextiva if some of your handsets need little more than a dial tone.
#6 out of 19 business phone system products: read the Wildix review →
United States · Published
OnSIP lists Unlimited at 18.95 dollars per user a month with five users minimum, and Basic at 49.95 dollars per account with metered minutes. Recording costs 4.95 dollars per user, and porting 15 dollars per number plus 2 dollars monthly. The page warns that some countries are not served.
Switch from Nextiva if you prefer an itemised price sheet over bundled tiers and operate in the US.
Where OnSIP stands: place 3 of 19 in the business phone system ranking →
Cyprus · Published
3CX, a Cyprus company, prices one annual licence per system according to simultaneous calls, not heads. You can run the software on your own server or cloud account, or buy 3CX hosting as a separate annual charge. Numbers and SIP trunks are bought apart, and sales run through partners.
Switch from Nextiva if staff count is high but few people are on the phone at once.
Check 3CX in the ranked list (5 out of 19, business phone system) →
United States · Published
Quo, the product formerly called OpenPhone, charges 15, 23 and 35 dollars per user a month on annual terms for Starter, Business and Scale. Every user gets one number, with US and Canadian calling and texting included. Group calling, phone menus and recording start on Business. A 7-day trial is offered.
Switch from Nextiva if your customers are in the US and Canada and you want a simple app-first setup.
Quo (formerly OpenPhone) comes 4 of 19 when business phone system products are ranked here →
United States · Published
Dialpad Connect lists Standard at 15 dollars and Pro at 25 dollars per user a month, with Enterprise on request. Both paid tiers carry a 14-day trial. Pro adds CRM integrations and round-the-clock support, while single sign-on and unlimited office locations sit in Enterprise.
Switch from Nextiva if real-time transcripts and call summaries matter more than cheap seats.
Read our review of Dialpad (position 9 of 19 on the business phone system list) →
United States · See profile
RingCentral prices RingEX at 20, 25 and 35 dollars per user monthly when paid annually, or 30, 35 and 45 paid monthly. Extra items are priced apart: an AI receptionist from 39 dollars, an SMS booster at 25, additional numbers at 4.99. The trial covers five users and excludes texting.
Switch from Nextiva if you want a wide add-on catalogue and accept paying for each piece.
Where RingCentral stands: place 11 of 19 in the business phone system ranking →
sipgate: Three tiers run from 12.95 to 22.95 euros per user a month, with a 30-day trial and one-day notice to month end.
NFON Cloudya: NFON says voice processing, AI transcription and data storage occur only on European servers.
CloudTalk: The Power Dialer is included in Expert at 49 euros annual, and a 14-day trial needs no card.
3CX: The licence is per system by simultaneous calls, and the software runs on your server or cloud account.
Quo (formerly OpenPhone): Starter is 15 dollars per user on annual terms, with US and Canadian calling and texting included.
Nextiva stays the right choice when your staff and customers are mainly in the US and Canada and you want one supplier for calls, texting, video and a basic CRM. Nextiva publishes its small-business prices, offers 24/7 support on every plan and lists SOC 2 and HIPAA claims. Check the annual-term rate against your headcount before leaving.
Ask Nextiva for the porting steps and keep the account open until the new supplier confirms the transfer date. Numbers you ported in can generally move again, but toll-free numbers bought as add-ons may carry their own conditions. Test inbound calls on a spare line first.
Annual small-business pricing assumes a minimum 12-month term, so note the end date before you give notice. Add-ons are billed apart and may carry setup or usage fees. List each one, because the replacement may bundle them differently.
Call routing, shared inboxes, phone menus and SSO settings do not move automatically. Export the routing rules and user list, then recreate them in the new tool before cutover and run a day of parallel calls.
Nextiva's page shows NEXT Core at 15 dollars, Engage at 25 dollars and Scale at 75 dollars per user a month on annual terms. Monthly rates shown are 23 dollars for Core and 50 dollars for Engage. Taxes and fees are excluded.
The pricing page we read lists no free trial. It offers a demo without a credit card, and a promotion for up to 12 months free on switching whose conditions we could not read.
sipgate lists 12.95, 17.95 and 22.95 euros per user a month, and CloudTalk lists 25, 29 and 49 euros on annual terms. Both are EU companies; sipgate writes its pages in German.
3CX can run on your own server or cloud account, and STARFACE offers a VM edition for your own hypervisor. Self-hosting moves updates, backups and trunk contracts to your side.
Quo starts at 15 dollars per user on annual terms, and OnSIP lists 18.95 dollars with a five-user minimum. Both centre on US and Canadian calling, so check them against where your callers sit.
NFON says voice processing, AI transcription and data storage occur only on European servers. STARFACE describes a GDPR-compliant hosted cloud but its page did not state server locations, so ask before relying on it.
Founder of The Knowledge Engineers and of 2 Steps Ahead, an AI search visibility agency. Editorially responsible for every page on this site; research and drafting are AI-assisted.
Written, edited and fact-checked by Sebastiaan Smits. Last reviewed 3 November 2026. How we review.
