Survicate vs Medallia
Survicate and Medallia both sell survey software, but they ask for very different commitments. Survicate publishes plan prices, starting with Growth at USD 114 a month billed annually, and aims at short surveys fired by customer actions on sites and apps. Medallia's Agile Research is a do-it-yourself module inside the Experience Cloud, priced by Experience Data Records after a sales conversation. One is a Polish company with a price list, the other a United States platform vendor without one. Neither lists a permanent free plan on the pages we read, so budget and trial rules differ too.
Sebastiaan SmitsFounderVendors can pay for more visibility on this website, for example a higher place in a ranking or more room on a page. Commercial relationships can also affect which products we feature and how prominently. Every vendor link is marked the same, whatever the arrangement behind it. How that works.
Choose Survicate ifyou run short website, app or email surveys triggered by customer actions and want to read plan prices before talking to anyone. You also prefer a contracting party in Poland under Polish law.
Choose Medallia ifyou already measure customer experience across several channels and want maxdiff, conjoint analysis and third-party panel access in one platform. You accept a quote built on Experience Data Records and a California-governed contract.
Survicate and Medallia side by side
| Survicate | Medallia | |
|---|---|---|
| Our survey software rank | #4 of 16 | #12 of 16 |
| Established in | Poland | United States |
| List price, 8 November 2026 | Growth from USD 114 a month billed annually (250 responses, 2 active surveys); Pro from USD 349, Enterprise from USD 569; 10-day trial | No amounts published; quoted by annual Experience Data Record tier after contacting sales |
| Free tier | — | — |
| Open source | — | — |
| Self-hostable | — | — |
| Built for | SaaS and web teams triggering short surveys on customer actions | Enterprises already measuring customer experience on the Medallia platform and its panels |
| Not for | Long research questionnaires or one-off studies on a small budget | Teams buying a standalone survey tool at a small, predictable cost |
Both are reviewed in full in our survey software ranking: Survicate and Medallia.
Where they differ
Survicate 4 · Medallia 1 · open 1- 01
Starting at USD 114 or starting at a sales call
Survicate shows Growth from USD 114 a month billed annually, then Pro from USD 349 and Enterprise from USD 569, so a buyer can budget before any conversation. Medallia's pricing page lists no amounts at all, only the Experience Data Record metric across the Experience Cloud, with annual tiers and a request to contact sales. Anyone comparing vendors on a spreadsheet gets usable numbers from Survicate and none from Medallia. Survicate's page also states that billing is annual for those starting figures.
Edge: Survicate
- 02
What a 250-response month looks like
Growth caps usage at 250 responses a month with two active surveys and six months of data retention, so volume or history pushes you up a plan quickly. Pro and Enterprise use custom yearly response pools that you have to size in advance. Medallia meters differently, by Experience Data Records, where one record covers all data tied to a single interaction between a customer or employee and a company. Either way, plan size is something you work out in advance, not something that grows silently.
Depends on the buyer
- 03
Trial with a 25-response ceiling
Survicate offers a 10-day trial with all features and no card, but the trial includes only up to 25 survey responses and no permanent free plan is listed. That is enough to test targeting, though not to gather real data. Medallia's pages we read show a demo request instead of a trial or free tier. A hands-on test is therefore possible only on the Survicate side. Survicate's trial runs 10 days. Survicate's trial is therefore a test of triggers and targeting only.
Edge: Survicate
- 04
Research methods in Agile Research
Agile Research offers do-it-yourself surveys in 80+ languages, maxdiff and conjoint analysis, and respondent access through a third-party panel provider. Survicate's pages we read describe website, mobile app, email, chat and link surveys with event triggers, and do not mention maxdiff, conjoint or panels. For structured market research Medallia lists the methods, while Survicate is built for feedback on live products. That gap matters if your questionnaires are long studies, since Survicate's own page points to feedback gathered where customers already are.
Edge: Medallia
- 05
Connections into Salesforce and HubSpot
Survicate lists more than 50 integrations, including Salesforce, HubSpot and Zendesk, and puts webhooks and an Export API on Growth, Pro and Enterprise. Medallia's pricing page says its platform spans contact centre, employee experience, market research and digital, with analytics and closed-loop workflows included. The pages we read show no integration list for Agile Research, so the Survicate side is easier to verify before you buy. That is a practical advantage when your CRM and help desk are among the tools named.
Edge: Survicate
- 06
Poland, McLean and the CheckMarket redirect
Survicate S.A. has its registered office in Warsaw, and Polish law governs its terms of service. Medallia, Inc. gives McLean, Virginia as its privacy office address, and its site terms are governed by California law. The checkmarket.com address now returns a 301 redirect to the Agile Research page, so former CheckMarket users should read it as the same product under a United States owner. Both facts are stated on each vendor's own pages, and we found no contradiction between them.
Edge: Survicate
When neither fits
Buyers wanting a self-hosted or open-source survey tool will find neither fits, and a standalone research suite with published pricing may suit a small budget better. LimeSurvey is the open-source option in our survey ranking, and Formbricks is another route that lets you keep control of the data.
Survicate or Medallia: questions
3 answersDoes Survicate have a permanent free plan to try?
No, the pricing page we read lists a 10-day trial with all features and no card, not a free plan. The trial includes up to 25 survey responses. After that the entry paid plan is Growth from USD 114 a month billed annually.
What does an Experience Data Record have to do with the invoice?
Medallia prices its Experience Cloud by that metric instead of users or surveys. One record covers all data tied to a single interaction between a customer or employee and a company.
The pricing page shows annual tiers but no amounts, so the number comes from sales.
Is CheckMarket still a separate product from Agile Research?
Not on the pages we read, because checkmarket.com and its pricing page return a 301 redirect to Medallia's Agile Research page. Treat it as a continuation under Medallia, Inc. Ask about migration and contract terms during the demo.
Sources
Checked 8 November 2026- Survicate pricing page: Growth, Pro and Enterprise starting prices, the 250-response and two-survey limits, and the 25-response trial.
- Survicate homepage: survey channels, event triggers and the 50+ integrations including Salesforce, HubSpot and Zendesk.
- Survicate terms of service: Warsaw registered office and governing Polish law.
- Medallia pricing page: Experience Data Record metric, annual tiers without amounts and the definition of a record.
- Medallia Agile Research page: 80+ languages, maxdiff, conjoint analysis and third-party panel access.
- Medallia privacy policy: McLean, Virginia address of Medallia, Inc.
- Medallia terms of use: site ownership by Medallia, Inc. under California law.
- CheckMarket address: the 301 redirect to the Agile Research page.