Envoy Visitors starts free for one location and up to 100 entries a month, then jumps to a published Premium price of $362 per location per month billed annually. The features that security and procurement teams often ask for, ID scanning, blocklist checks, Wi-Fi provisioning and access control links, sit on the quoted Enterprise tier. Envoy is a United States company, and its security page says UK and EU customer data moves under its Data Protection Agreement. Teams usually leave over cost per site, tier gating or the question of where visitor photographs are processed.
Short answer: Looking for a replacement for Envoy? Vizito, Sign In App and Teamgo come first in our visitor management ranking. Where a category has smaller vendors worth recommending, they occupy the first three places and the big brands come below them. Start with Vizito if you want a European vendor, a self-serve signup and an ISO 27001 certificate. These 11 products are all in Best Visitor Management Software in 2026; the notes say how each one compares with Envoy.
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Pricing: Free Basic plan up to 100 entries a month; Premium per location per month, published; Enterprise quoted
Established in: United States
Built for: Offices wanting a visitor experience that reflects well on the company
Not for: Buyers who need visitor data to stay in Europe
01
Why buyers look past Envoy
01
Per-location pricing climbs fast across many sites
Premium is listed at $362 per location per month on annual billing, which works out at $4,344 a year for each reception. An organisation with eight small offices pays for eight locations. Basic is free but limited to one location, 50 employees in the directory and 100 entries a month, so a busy lobby outgrows it within weeks.
02
The useful security features sit on the quoted tier
Basic and Premium cover sign-in, badges and legal documents. ID scanning, with 500 scans a year included and add-ons beyond that, blocklist checks, facial recognition sign-in, Wi-Fi provisioning and access control integrations are listed only under Enterprise. A site that needs a watchlist check on day one therefore negotiates a contract with no published price.
03
Visitor data is processed by a US vendor
Envoy's security page says its infrastructure is cloud-based on AWS and names no hosting region. It states that data transfers from UK and EU customers run under its Data Protection Agreement, and it lists SOC 2 Type II but not ISO 27001. Buyers who must keep visitor photographs and IDs in Europe often want a named region before signing.
you want a physical kiosk with a remote receptionist, not an app on a tablet
#13
03
What each one does differently
1
Vizito
Belgium · Published
Vizito is a small Belgian vendor with data hosted in Europe and published prices per location per month, stepped by monthly visits of 100, 300 or unlimited. It covers kiosk or QR sign-in, host notifications, badge printing and a live on-site list. It holds ISO 27001. Its integration catalogue is smaller, and access control connects through an API instead of packaged connectors.
Switch from Envoy if you want a European vendor, a self-serve signup and an ISO 27001 certificate.
Sign In App sells per site per year in pounds: Core at 415, Enhanced at 835 and Pro at 1,255. ID scanning arrives at Enhanced, where Envoy reserves it for its quoted tier, and unlimited iPads are included. A 15-day trial needs no card. The brand now belongs to the PSG-backed Sign In Solutions group, together with SwipedOn and The Receptionist.
Switch from Envoy if you want ID scanning without a quote and a flat yearly price per building.
Teamgo is an Australian product with published per-location monthly tiers, and its entry plan already carries inductions, site rules and emergency reporting that other vendors hold back for upsells. It suits sites with contractors on rotation. The vendor names AWS Australia as its host, so European buyers need to ask about residency, and its integration list is shorter than Envoy's.
Switch from Envoy if contractors and site inductions matter more to you than a long integration list.
LobbyTrack, from Jolly Technologies in California, keeps a free Starter plan for up to 100 visitors a month, with Basic and Professional published per location and Ultimate quoted. Driver's licence scanning, badge design and deny conditions are central to it, while watch list checks need Ultimate. Scanned ID formats lean American, so check where images are stored.
Switch from Envoy if your lobby traffic is modest and you want a free tier that includes security-minded tools.
Greetly, now part of OfficeSpace, charges $99 or $159 a month billed yearly across two tiers. You build a separate path for couriers, candidates and contractors, each with their own questions and alerts. Badge printing and ID scanning need the Pro tier. Its own SOC 2 or ISO certificate is not published, as procurement is pointed to the OfficeSpace trust centre.
Switch from Envoy if you run a coworking space or mixed-use building with many kinds of arrival.
EntrySign belongs to the British Osborne Technologies group and sells a system outright for a quoted price, without mandatory ongoing charges. Software runs on-premise, with a cloud evacuation roll call as an optional subscription. ID cards and accessories come from the same supplier. Terminals tie you to one vendor for longer, and there is less self-service than with a web signup.
Switch from Envoy if you prefer to buy a system once and keep the software on your own premises.
InVentry is a British standard in schools, quoted per site with hardware and installation included. Safeguarding checks at the door, pupil and staff attendance, DBS status tracking and a live evacuation register are its core. Offices and NHS sites can buy it, but the design is school-first. Payment options include outright purchase, split payments or lease, with licence costs on top.
Switch from Envoy if you run a school or trust and are inspected on safeguarding and attendance.
Eptura Visitor, formerly Proxyclick, started in Brussels and offers Advanced and Power tiers with no published prices. Watchlist screening, identity checks on arrival and retention settings adjusted to local law make its audit trail unusually thorough. Since 2025 it has been sold by Atlanta-based Eptura inside a wider workplace portfolio, which changes both ownership and the sales process.
Switch from Envoy if a multinational needs identical visitor rules and retention across dozens of sites.
FacilityOS, previously iLobby, is a Canadian vendor whose VisitorOS module starts at $225 a month with an iPad kiosk included. It checks IDs, watchlists, training status and contractor credentials before anyone reaches the shop floor, and sits beside contractor, emergency and mailroom modules. Kiosks arrive pre-configured from the vendor, and a thirty-person office would be buying controls designed for a refinery.
Switch from Envoy if your plant or lab must verify contractor credentials before entry.
Sine, owned by Honeywell, lets visitors sign in on their own phone, which fits construction sites, depots and estates with no reception desk. Tiers run Small, Medium, Large and Enterprise, all without published prices, and a 30-day trial is offered. Multi-site reporting is a strength. Ask what the roadmap looks like outside Honeywell building-technology deals.
Switch from Envoy if visitors will arrive at unstaffed sites and sign in from their own phones.
Vgreet Visitor Management from Vpod in the United Kingdom is a free-standing kiosk with a live video concierge behind it, sold per lobby as hardware plus a software subscription. Landlords and headquarters use it to remove a staffed desk without losing the welcome. It is a project purchase with installation, and the software layer is lighter than the specialist sign-in apps.
Switch from Envoy if you want a physical kiosk with a remote receptionist, not an app on a tablet.
You need ID scanning but have no appetite for a quote
Sign In App: ID scanning is listed from the Enhanced plan at 835 pounds per site per year, with unlimited iPads included.
02
You want visitor data hosted in Europe
Vizito: The Belgian vendor states European hosting, publishes monthly prices by visit volume and holds ISO 27001.
03
You run a school and answer to inspectors
InVentry: It is quoted per site with hardware included and centres on safeguarding checks, DBS tracking and an evacuation register.
04
You staff many sites with contractors who need vetting
FacilityOS (formerly iLobby): VisitorOS starts at $225 a month with a kiosk and checks contractor credentials and training before entry.
05
You have a tiny lobby and want to spend nothing yet
LobbyTrack: The free Starter plan covers up to 100 visitors a month, with licence scanning among its core tools.
04
When Envoy is still the right choice
Envoy stays a sound choice for a single office where the free Basic plan covers up to 100 entries a month, or for a company that wants one vendor across visitors, desks and deliveries. Premium adds visitor photos, badge printing, QR sign-in, digital legal documents, SAML single sign-on and SMS host alerts, and the product page lists integrations with Okta, Brivo and LenelS2. If your sites are few and the lobby experience matters most, test the price before leaving.
05
What moving off Envoy involves
01
Exporting the visitor log before cancelling
Envoy's dashboard lets you sort, filter and export the visit log, and its page says the audit trail is exportable. Download the full history for each location while you hold the contract, because Envoy states that account settings and location details may be kept for only 30 days after termination.
02
Rebuilding flows, documents and badges
Sign-in flows per visitor type, digital NDAs and badge layouts are configured inside Envoy, so none of them travel. List each flow and every document visitors sign, then re-create them and print test badges at one site before cutting over. Check that printers and iPads you already own are supported by the new vendor.
03
Reconnecting access control and directory sync
Integrations such as Okta, Brivo and LenelS2, or SCIM provisioning on Enterprise, need new connections in the next system. Ask the new vendor which of them are packaged and which need an API project, and keep Envoy live in parallel at one site until door and badge rules behave the same.
06
Questions about replacing Envoy
6 answers
How much does Envoy Visitors cost?
Envoy lists Basic as free, Premium at $362 per location per month billed annually, and Enterprise as a custom quote. Basic is limited to one location, 50 employees in the directory and 100 entries a month. Prices on the page are in US dollars.
Does Envoy include ID scanning?
On the pricing page it appears under Enterprise, with 500 scans a year included and add-ons available. Premium does not list it. Sign In App lists ID scanning from its Enhanced plan and LobbyTrack covers licence scanning in its product pages.
Where does Envoy store visitor data?
Its security page describes the infrastructure as cloud-based and mentions AWS, but names no hosting region. It states that UK and EU transfers run under its Data Protection Agreement. Ask Envoy for the region in writing if residency matters to you.
Is there a free alternative to Envoy?
LobbyTrack offers a free Starter plan for up to 100 visitors a month, which is the same ceiling as Envoy Basic. Envoy's own Basic is also free for one location. Larger sites usually pay once they need badges or multiple locations.
Which Envoy alternative is hosted in Europe?
Vizito, from Belgium, states European hosting. Eptura Visitor began in Brussels but is now sold from the United States. For other vendors, the hosting region is the question to put in the procurement checklist.
Can small teams run these tools without an IT department?
Vizito and Sign In App both publish prices and let you start without a sales call, and Sign In App offers a 15-day trial with no card. Hardware-led vendors such as InVentry, EntrySign and Vpod involve installation.
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Sources
Checked 7 November 2026
Envoy pricing: Basic free with 100 entries a month, one location and 50 employees, Premium $362 per location per month billed annually, Enterprise custom, ID scanning 500 scans a year on Enterprise, feature split by tier.
Envoy Visitors product page: Named features, Okta, Brivo and LenelS2 integrations, exportable audit trail, access methods.
Envoy security: Cloud-based on AWS with no region named, UK and EU transfers under its Data Protection Agreement, SOC 2 Type II, 30-day retention after termination.
Sign In App pricing: Core 415, Enhanced 835 and Pro 1,255 pounds per site per year, ID scanning from Enhanced, unlimited iPads, 15-day trial.
Vizito: Belgian vendor, European hosting, per location monthly tiers by visits, ISO 27001.
Eptura Visitor: Advanced and Power tiers, no published prices, sold by Eptura.
FacilityOS: VisitorOS from $225 a month with iPad kiosk, contractor and emergency modules.
InVentry: Quoted per site with hardware, safeguarding and DBS tracking, evacuation register.
EntrySign: Quoted system purchase, on-premise software, optional cloud roll call, Osborne Technologies group.
Greetly: $99 or $159 a month billed yearly, separate flows per visitor type, OfficeSpace.
LobbyTrack: Free Starter up to 100 visitors a month, Basic and Professional per location, Ultimate quoted, ID scanning.
Teamgo: Per location monthly tiers, inductions and emergency reporting, AWS Australia hosting.
Sine: Small to Enterprise tiers, 30-day trial, mobile sign-in, Honeywell ownership.
Vpod Vgreet: Kiosk with video concierge, quoted per lobby.
Founder of The Knowledge Engineers and of 2 Steps Ahead, an AI search visibility agency. Editorially responsible for every page on this site; research and drafting are AI-assisted.
Written, edited and fact-checked by Sebastiaan Smits. Last reviewed 7 November 2026. How we review.
