Cloudbeds vs Mews

Cloudbeds and Mews are both full property management systems that include a channel manager, so this is a choice of platform, not of a connection. Neither shows a price: Cloudbeds quotes by plan and Mews bills per room after a pricing request. Cloudbeds states a Delaware corporation with a San Diego address, while Mews names Mews Systems B.V., a Dutch company in Amsterdam. Mews puts its emphasis on an open API and a large marketplace, Cloudbeds on one supplier for the front desk, channels and booking engine.

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Both are reviewed in full in our channel manager ranking: Cloudbeds and Mews.

1. 01

   Where the channel manager enters the plan ladder

   At Cloudbeds the ladder runs Flex, One, Experience and Enterprise. Flex covers PMS, payments and marketplace, and the Cloudbeds Channel Manager and Booking Engine arrive with One. At Mews the plans are Pro, Core and Enterprise, and the channel manager is described as included in every plan. A property that wants distribution from day one on the cheapest tier gets that at Mews. At Cloudbeds it needs a step up.

   Edge: Mews

2. 02

   No price on either page

   Neither pricing page prints a figure. Every Cloudbeds plan says request a quote or contact sales, and its revenue and marketing add-ons are listed without prices. Mews shows Get pricing for Pro and Core and talk to sales for Enterprise, and its FAQ says billing is per room, with indicative figures for a 10-room property but none given. A buyer must ask both, so there is nothing to separate them on cost.

   Depends on the buyer

3. 03

   Extras that sit outside the subscription

   Mews states that payment processing is charged separately from the subscription, and that POS and bookable services such as Spaces are paid add-ons. Cloudbeds lists Revenue Management, Guest Marketing CRM, Digital Marketing, Websites and Reputation Management as add-ons without prices, and the Experience plan adds Guest Experience and Reputation Management. Both widen the final bill beyond the first quote, and Mews is the more explicit about payment fees.

   Depends on the buyer

4. 04

   Openness and integrations

   Mews advertises an open API and 1,000+ marketplace integrations, with a channel network of 400 channels. Cloudbeds lists a marketplace under the Flex plan, but its pricing page shows no integration count and no API claim. Moving to either platform also moves the inventory, so connection count matters. On the numbers the vendors publish, Mews makes the stronger case.

   Edge: Mews

5. 05

   Who contracts with you

   Cloudbeds' privacy policy names Digital Arbitrage, Inc. d/b/a Cloudbeds, a corporation formed under Delaware law, with a mailing address in San Diego. Its pricing page calls Cloudbeds an independent hospitality software developer with no parent named. Mews' privacy policy names Mews Systems B.V., a Dutch company in Amsterdam, and Mews Systems Limited in London as co-controller for website data. For a European buyer, the Dutch entity is the closer fit.

   Edge: Mews

6. 06

   Trial and the fit for dorm-style stays

   Neither pricing page mentions a free plan or a free trial; Mews offers Book a demo and Get pricing. Cloudbeds' own fit notes say hostels with dorm beds are handled better than in most hotel systems, and that leaving later means a full migration since inventory sits inside the platform. Mews is described as the better route for mid-market hotels replacing an old system. Match the property type first.

   Depends on the buyer

Does the Mews channel manager come from Mews itself?

The Mews fit notes describe it as powered by SiteMinder and included in every plan. The pricing page also mentions a 400-channel distribution network. Nothing there explains how the two companies split the work.

Is a hostel better served by Cloudbeds or by Mews?

Cloudbeds' own notes say hostels with dorm beds are handled better there than in most hotel systems. The Mews says nothing about dorm inventory on the pricing page. A hostel should ask both vendors for a demo of its own room setup.

Which of the two is the Dutch company?

Mews. Its privacy policy names Mews Systems B.V., a Dutch company at an Amsterdam address, as the contracting entity. Cloudbeds is a Delaware corporation with a San Diego mailing address.

• Cloudbeds pricing page: plan ladder from Flex to Enterprise, channel manager from One, quote-only pricing, unpriced add-ons and the independent-developer wording.
• Cloudbeds privacy policy: legal name, Delaware incorporation and San Diego mailing address.
• Mews pricing page: Pro, Core and Enterprise plans, per-room billing, separate payment fees, paid POS and Spaces, 1,000+ integrations and 400-channel network.
• Mews privacy policy: Mews Systems B.V. as a Dutch company in Amsterdam and the London co-controller.