Tigo Energy

Tigo Energy offers Energy Intelligence, called EI, a monitoring platform for solar systems with module-level data. The vendor also sells TS4-X and TS4-A module-level optimisers, the GO Optimized ESS home storage line and Predict+ AI software for utilities and energy traders. Its pricing page publishes three EI tiers, from a Basic tier at $0 per year to a Professional tier at $199 per year per company account.

The monitoring page says EI is used by installers, asset managers and building owners in more than 100 countries, and that the platform supports more than 20,000 equipment types, including third-party inverters, meters and batteries. The home page says Tigo was founded in Silicon Valley in 2007 and does not name a headquarters country, so we record the country as not stated by the vendor.

• System health and power flow. The monitoring page lists system health status, power flow, module-level power, energy and reclaimed energy. Module-level views help an installer find which panel loses output.
• Monthly reports. Monthly reports are listed among the features. The pages we read do not describe their layout or whether the format can be changed.
• Customisable notifications. Safety and performance notifications can be customised. Owners and service teams can choose which events reach them instead of reading every alert.
• Multi-site view. EI Professional provides a multi-site view and commissioning tracking for the whole company account. It fits installers who manage many customers from one login.
• Support tickets from the platform. A Tigo support ticket can be started directly from the platform. The page does not state response times.
• Third-party equipment. The platform supports more than 20,000 equipment types, including third-party inverters, meters and batteries. The page does not list them.
• Web and mobile access. The platform runs on desktop in the web browser and on mobile through the App Store and Google Play, with a direct Android download as well.

• Home installers. An installer with Tigo-monitored hardware can give customers the EI Basic tier, which is listed at $0 per year for the lifetime of the hardware with 15-minute data.
• Installers with many sites. A company that services many systems can look at EI Professional, listed at $199 per year per company account with unlimited seats and all systems covered.
• Asset managers. A manager who needs 1-minute data, unlimited history and API access for a single site can compare the EI Premium tier, listed per site and per module above 35.

The pricing page lists a free tier in EI Basic and mentions no trial for any tier, so a new user starts with Basic on Tigo-monitored hardware and moves up when 1-minute data or API access becomes necessary. EI Basic is available for the lifetime of Tigo-monitored hardware and gives 15-minute performance data with limited historical playback.

Access is on desktop in a web browser, and on mobile through the App Store and Google Play, plus a direct Android download. The pages we read describe the tiers and features rather than a setup procedure, so commissioning steps, gateway pairing and account creation are not covered here. EI Professional adds commissioning tracking, which can help a company follow new installations.

Tigo is the only vendor in this list that prints its monitoring prices, in dollars without a currency code. Basic costs nothing for the life of the hardware but gives 15-minute readings and limited playback.

One-minute data, unlimited history and API access need Premium, billed per site with a charge per module above 35. Professional covers a whole company account yet excludes Premium access.

Tigo Energy is entry #1 of 14 in the solar monitoring platforms list: the next place goes to Solar-Log. The first three places are reserved for challengers where a category has them, which is why we publish no numeric score.

The vendor states no country of establishment, so Tigo Energy is left out of the regional count for this list.

Energy Intelligence is sold in three steps.

Basic lists system health, power flow, module-level power and monthly reports.

Professional adds a multi-site view, commissioning tracking and support tickets raised from the platform.

The page cites more than 20,000 supported equipment types, among them third-party inverters, meters and batteries, but the text we read gives no list.

Charging model: Three Energy Intelligence tiers, prices published; Basic is a free tier; Premium billed per site, Professional per company account.

Three EI tiers have published prices. EI Basic is $0 per year and is available for the lifetime of Tigo-monitored hardware, with 15-minute performance data and limited historical playback. EI Premium is $20 per year per site for up to 35 modules, plus $0.56 per module above 35, and gives 1-minute performance data, unlimited historical data and playback, and API access. EI Professional is $199 per year per company account with unlimited seats and covers all systems of the account; the page says it does not include EI Premium access. The pricing page shows dollar amounts without a currency code, and it mentions no trial for any tier. As a worked example, a site with 40 modules would be $20 plus 5 times $0.56, or $22.80 per year.

Basis: tigoenergy.com, read for the Best Solar Monitoring Platforms in 2026 guide (reviewed 13 November 2026).

The monitoring page makes no statements about data security, encryption or hosting location, so we cannot report certifications or where data is stored. What the page does say is that EI Basic holds 15-minute data with limited historical playback, while EI Premium keeps unlimited historical data and playback.

API access is listed with Premium, though the page does not explain authentication or rate limits. The home page says Tigo was founded in Silicon Valley in 2007 but does not name a headquarters country. Buyers with data residency requirements should ask the vendor.

Integrations the vendor names (9):

• Third-party inverters
• Third-party meters
• Third-party batteries
• TS4-X optimisers
• TS4-A optimisers
• GO Optimized ESS
• Predict+
• EI API (Premium)
• iOS and Android apps

The choice below rests on shared catalogue tags, price model, free plan and region, with rank distance as the tie-break.

• Hoymiles S-Miles Cloud (#7 of 14): Panel-level monitoring with one-second updates and drag-and-drop layouts. Suits: Owners wanting panel-level detail and remote firmware upgrades on a PC or phone.
• SolaX Cloud (#8 of 14): Not for: buyers who need named certifications or integration lists. Role-based cloud portal with an EU address and a fault-location assistant.
• Enphase Enlighten (#12 of 14): Installer portal and app for Enphase systems, with separately priced API plans. Suits: Installers of Enphase microinverters who need fleet diagnosis and on-site activation.
• Sungrow iSolarCloud (#13 of 14): Cloud portal with AI fault copilot, battery health prealarm and DIY dashboard. Best for: Installers and homeowners with Sungrow equipment who want fault diagnosis help.

Read from the vendor’s own pages on 12 November 2026.

• tigoenergy.com/ei/pricing: Tier names, prices, data resolution, API access, absence of trial
• tigoenergy.com/monitoring: Features, equipment support, apps, usage in 100 countries, absence of security statements
• tigoenergy.com: Product lines and founding in Silicon Valley in 2007
• tigoenergy.com/monitoring: Multi-site view, commissioning tracking, support tickets

We test for four things rather than for features: setup time, price in practice, exit and audience. Tigo Energy ends up at #1 among 14. How vendor facts are sourced, and how money can and cannot influence a page, is in the editorial process.