Sonetel

Sonetel is a number and calling service run by Sonetel AB (publ), a Swedish company with a Stockholm mailbox address that is listed on Nasdaq First North Growth Market. Its homepage says services launched in 2009 and that more than 34,000 paying businesses in 170 countries use it. The product gives a person or team local numbers in any city or country that ring in an iPhone or Android app, in a web app, or on another phone through forwarding.

Three plans are published: Basic, Premium and Business. Business numbers are advertised from €1.79 a month. Extras listed on the homepage include call recording, call summaries, voicemail transcription, customer call scoring and a cloud IVR, and a Communications API is documented for developers. The pages we read give no minute allowances for the plans.

• Local numbers that ring in the app. The homepage says a local number in any city or country can ring in the app or forward to another phone, so a small team can show a presence abroad without a second handset.
• Apps for phone and browser. Sonetel lists iPhone and Android apps plus a web app that works on a phone, a computer or both. The pages do not describe desktop software beyond the browser.
• Recording and call summaries. Premium and Business list call recording and call transcription, and the homepage adds call summaries after recording. Basic carries none of these, only SMS-to-email.
• Voicemail transcription and scoring. The homepage names voicemail transcription and customer call scoring. It does not explain how scores are calculated, so buyers should ask before relying on them.
• Cloud IVR. A cloud IVR is listed on the homepage for routing callers through menus. The pages we read do not say which plan includes it or how many menu levels are allowed.
• Show my number. Premium and Business include show my number, which lets outgoing calls display a chosen number. Basic does not list it, so the feature is a reason to move up a tier.
• Communications API. The homepage links documentation for a Communications API for developers. It is the only integration the pages name; no CRM or helpdesk connectors are listed.

• Freelancers working with foreign clients. A Premium plan gives one number per user and free calls to more than 40 countries, which suits someone who wants a local-looking number abroad while working from one phone.
• Small teams spread over several cities. Business lists five numbers per user, so a team can hold separate lines for several markets and take them all in one app, with recording and transcription on every call.
• Developers building call features. The Communications API lets a product team place numbers and calls inside its own software. The homepage links the documentation, though the pages we read do not state rate limits.

The homepage offers a Try Free sign-up with no credit card required, and it does not state how long the trial lasts. After sign-up you pick a number from the countries and cities on offer, starting from €1.79 a month for a business number, and install the iPhone or Android app or open the web app. Calls to the number then ring in the app or forward to another phone.

The pricing page has a monthly or yearly toggle, so check which period a figure belongs to before choosing a plan. The pages we read describe the product and plans rather than a step-by-step setup procedure, so number porting and verification requirements by country are worth asking support about before paying.

Sonetel AB, a Swedish company listed on Nasdaq First North Growth Market in Stockholm, sells local numbers that ring in a phone app or a web app. Basic includes no phone numbers; Premium adds one per user and Business five.

The pricing page lists no minutes, so heavy callers should ask what free calls to more than 40 countries covers. Some app diagnostic logs sit outside the EEA.

Sonetel is entry #1 of 13 in the virtual phone number apps list: the next place goes to Zadarma. The first three places are reserved for challengers where a category has them, which is why we publish no numeric score.

Home market: Sweden, one of 1 Europe bases among the 13 products here.

Basic carries SMS-to-email only.

Personal data is processed inside the EU or EEA as a rule, under a Stockholm corporate identity number.

Developers get a Communications API with documentation, but no third-party integrations are named.

In the catalogue: Free Basic tier; Premium and Business published per month on annual billing; sign-up without a card.

Three plans are listed in euros on the pricing page. Basic is €0.00 a month and includes SMS-to-email, but no free phone numbers per user, no free calls and no call recording. Premium is €9.95 a month with one free phone number per user, free calls to more than 40 countries, show my number, call transcription, call recording and SMS-to-email. Business is €29.95 a month with five free phone numbers per user and the same features as Premium. Prices are shown per month when billed annually, and a toggle switches between monthly and yearly. A currency selector offers USD, EUR and SEK, though the listed figures appear in euros. The pricing page lists no minutes for any plan, so the size of the calling allowance is not visible. Business numbers are separately advertised from €1.79 a month on the homepage.

Where this comes from: the vendor pages at sonetel.com/en, checked for Best Virtual Phone Number Apps in 2026 on 13 November 2026.

The privacy policy names Sonetel AB (publ), corporate identity number 556486-5847, with a mailbox in Stockholm, Sweden. It says personal data is processed within the EU/EEA as a general rule, while some app diagnostic logging is located outside the EEA, including in the United States, under standard contractual clauses.

Users can request deletion of personal data through a delete-sonetel-account page, and synchronised contacts can be removed by writing to support. The pages we read do not list security certifications or encryption details.

Integrations the vendor names (9):

• Communications API
• iPhone app
• Android app
• Web app
• Call recording
• Call transcription
• SMS-to-email
• Cloud IVR
• Voicemail transcription

Also in our records:

• Developers get a Communications API with documentation, but no third-party integrations are named.
• Catalogue tags that point to the ecosystem: Communications API.

We pick the closest products in the same guide by tags, price model and region.

• Burner (#3 of 13): Second-number app from Los Angeles with number limits per platform. Watch out: an existing number cannot be moved into the app. (United States)
• MySudo (#4 of 13): Not for: teams that need shared inboxes or call routing. Separate digital identities for calls, texts, email and payments.
• Ring4 (#6 of 13): Suits: Small sales or support teams wanting one number and a shared inbox.
• Textfree (#10 of 13): Ad-supported texting and calling from a Pinger product. (United States)

Read from the vendor’s own pages on 12 November 2026.

• sonetel.com/en/pricing: Plan names, euro prices, features per plan, billing toggle, currency selector, no minutes listed
• sonetel.com/en: Try Free sign-up, number prices from €1.79, apps, IVR, call summaries, API, 2009 launch, Nasdaq listing
• sonetel.com/en/privacy: Company name and identity number, EU/EEA processing, diagnostic logging outside EEA, deletion requests

We rank on what separates products after the demo: time to useful, the real price, the exit and who the product is for. That puts Sonetel at #1 of 13. How vendor facts are sourced, and how money can and cannot influence a page, is in the editorial process.