Capability Audit

A digital capability audit is recommended to all our clients, to assess current digital capabilities. To properly manage digital transformation, we understand that organisations need a KPI to assess their current digital progress.

Objective

• See a complete picture of your organisation’s digital skill level.
• Identify improvement areas to bolster overall capability and business profitability.
• Get a gauge of staff confidence levels performing specific digital functions.
• Compare the overall aptitude level at department and agency level appropriately.
• Establish a benchmark, allowing for customisation and the levelling of training courses.

The Process
To develop the questionnaire, we interview key stakeholders to identify knowledge and to assess their functional area/department’s aptitudes, highlight areas for improvement and cultural insights.

After the survey is agreed, the quantitative research is delivered to your staff with questions that gauge confidence levels in performing specific digital tasks and functions.

We will then analyse your results and feedback with a detailed report.

The Report
The strategic assessment of your organisation will enable you to understand how your digital capability is transforming versus your business objectives.

The report will detail internal benchmarks to show how your different offices/departments compare.

A  digital capability audit report will identify the development areas in your organisation to help you target your training efforts in the right areas. Contact our digital marketing experts today to discuss a digital capability for your organisation.